You check your Thailand e-visa application status by logging in to the official portal thaievisa.go.th with the account you applied on and opening your application, where the current status is shown; you can also follow email updates sent to that account (Royal Thai e-Visa portal thaievisa.go.th , accessed 2026-07-21). This page explains where to look, what each status means, how long a decision usually takes, and what to do if it stalls.
This guide is maintained by Zurich Kotak General Insurance, an IRDAI-registered general insurer in India and part of the Zurich Insurance Group. If you have not applied yet, see our step-by-step guide to the Thailand e-visa application , and for the wider picture start with Thailand visa for Indians .
Note: Status tracking matters only if you actually applied for the e-visa. As of 2026-07-21 there is no blanket visa exemption in force for Indians: the 60-day exemption was withdrawn on 2026-05-19 and a 30-day replacement is approved but not yet gazetted, so travellers currently enter on a Visa on Arrival (no application to track) or a tourist e-visa (which you would track here). Confirm your route on official Thai sources, since the position changes (Travel And Tour World, accessed 2026-07-21).
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How to check your Thailand visa status
Log in to thaievisa.go.th with the same account and email you used to apply, open your submitted application, and read the status shown against it; keep your application or reference number and payment confirmation to hand (Royal Thai e-Visa portal, accessed 2026-07-21). Because you applied in your own account, the portal is the authoritative place to check, and the same account receives email notifications as the status changes.
Two practical points. First, always check on thaievisa.go.th itself; third-party “status check” sites are not the government and cannot see your application. Second, if an agent applied on your behalf, the application sits in the agent’s account, so you may need to ask them for the status or the login, another reason to apply in your own name where you can.
What each status means
The status labels tell you where your application sits: received and under review, approved, or requiring action such as more documents or a correction. Exact wording on the portal can change, so read the status against these plain meanings and follow any on-screen instruction:
· Submitted / received: your application and payment are in and queued for review. No action needed yet.
· Under review / in process: an officer is assessing the application. This is the normal waiting state.
· Additional documents required / pending applicant action: the authority needs something more or a correction. Respond promptly, exactly as asked, or the application will not move.
· Approved / granted: the e-visa is issued. Download it, print it and carry the printout with your passport.
· Rejected / not approved: the application is refused. The fee is generally not refunded, and you would need to reapply or seek advice on the reason.
How long a Thailand e-visa takes
Thailand e-visa processing is commonly cited at up to 14 working days, so a status can sit in review for a week or two before it changes; apply at least three to four weeks before travel to leave a buffer (Royal Thai e-Visa portal, accessed 2026-07-21). Timing varies with the season and with how complete your application is, so treat the window as guidance and re-check the current figure on the portal.
A clean application, with in-specification documents and details that match your passport, tends to move fastest. Applications that trigger a request for more documents naturally take longer, because the clock effectively pauses until you respond.
What to do if your visa is delayed or rejected
If the status has not changed within the stated window, first check the portal and your email (including spam) for any request for documents, then respond to it; if there is no such request and the delay is unusual, contact the Thai mission or portal support with your reference number. Do not submit a second application while the first is still under review, as duplicate applications can cause confusion and further delay.
If the application is rejected, the fee is generally not refunded. Common, avoidable reasons include unclear scans, a photo that breaks the specification, or details that do not match the passport, so a careful re-application often succeeds. Because a rejection or a denial of entry can cost you the visa fee, and because a delayed visa can put booked travel at risk, this is exactly the exposure travel insurance is meant to cushion. Zurich Kotak’s Smart Travel policy includes Visa Cost Cover, which reimburses the visa fee (not the premium) if the application is rejected or you are denied entry on arrival.
Do not forget the free Digital Arrival Card
Whatever your visa status, close to travel every traveller must also complete the Thailand Digital Arrival Card (TDAC) online, and it is free; it is separate from the visa. File it within 72 hours (3 days) before arrival on the official portal tdac.immigration.go.th ; it replaced the paper TM6 form and any site charging for it is not the government (Thai Immigration Bureau, TDAC portal, accessed 2026-07-21).
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Frequently Asked Questions
Q: How do I check my Thailand visa application status?
A: Log in to the official portal thaievisa.go.th with the account and email you applied on, open your application and read the status shown; the same account also receives email updates (Royal Thai e-Visa portal, accessed 2026-07-21). Keep your reference number and payment confirmation handy, and check only on thaievisa.go.th , not third-party sites.
Q: How long does the Thailand e-visa take to be approved?
A: Processing is commonly cited at up to 14 working days, so the status can sit in review for a week or two before it changes. Apply at least three to four weeks before travel, and re-check the current window on thaievisa.go.th , as timing varies with the season and how complete your application is.
Q: What does “under review” mean for my Thailand visa?
A: It means an officer is assessing your application and no action is needed from you yet. If the status changes to “additional documents required”, respond promptly and exactly as asked, or the application will not progress.
Q: What should I do if my Thailand visa is delayed?
A: Check the portal and your email (including spam) for any request for documents and respond to it. If there is no request and the delay is unusual, contact the Thai mission or portal support with your reference number. Do not file a second application while the first is under review.
Q: Is the Thailand visa fee refunded if my application is rejected?
A: No, the e-visa fee is generally not refunded on rejection. Reapplying carefully often succeeds, since most rejections come from avoidable issues like unclear scans or mismatched details. Travel insurance with visa-fee reimbursement, such as Zurich Kotak’s Visa Cost Cover, can return the visa fee if the visa is rejected or you are denied entry on arrival.
