Motor InsuranceCar InsuranceRoadside Assistance Add On

Roadside Assistance Add On

Roadside Assistance Add On
Renew my policy
6500+

6500+

Cashless garages

Jet-speed

Jet-speed

claims

Upto

Upto

50% No Claim Bonus

24/7

24/7

Around the clock assistance

Note: The above data is till 1st April, 2025

Additional add–ons covers with car insurance policy by Zurich Kotak

Depreciation Cover

Depreciation Cover

Depreciation cover add-on ensures that during a claim, depreciation on replaced parts is not deducted, allowing you to receive the full claim amount without factoring in depreciation.

Consumables Cover

Consumables Cover

Covers the cost of consumable items such as engine oil, nuts and bolts, and other materials that require replacement due to damage from an insured event.. Know more about car insurance consumables add on coverage .

Engine Protect

Engine Protect

Offers coverage for damages to the engine and gearbox resulting from incidents like water ingress or lubricant leakage, which are not typically covered under standard policies. Know more about car insurance engine protect add on .

Return to Invoice Cover

Return to Invoice Cover

In the event of total loss or theft of the insured vehicle, this add-on ensures you receive the original invoice value of the car, bridging the gap between the insured declared value (IDV) and the purchase price. Know more about car insurance return to invoice add on coverage

Documents required for Roadside Assistance Cover

1.

Call the RSA Helpline: In case of a breakdown, call Zurich Kotak’s Roadside Assistance helpline to report the issue.

2.

Provide Details: Share your policy number, location, and the problem you’re facing with your car.

3.

Receive Assistance: A professional team will be sent to you, whether it's for tyre repair, jump-starting your battery, or other issues covered by Roadside Assistance.

4.

Claim Approval: If your breakdown is covered by the policy, Zurich Kotak will arrange help like towing, on-site repairs, or any other Roadside Assistance services.

Factors to consider before buying a 24x7 car breakdown Roadside Assistance Cover

Coverage Extent: Check that the car roadside assistance add-on includes essentials like towing, flat tyre repair, battery jump-start, and emergency fuel delivery.
Availability: Choose a provider offering 24x7 support across cities, highways, and remote areas you frequently travel through.
Response Time: Learn about the insurer’s average turnaround time to ensure help reaches you promptly during breakdowns.
Garage Network: A wide network of authorised garages is important because it allows quicker access to repair and towing services, reducing downtime during a breakdown. With Zurich Kotak’s network of over 5,700 authorised garages across India, you can expect prompt service and efficient repairs under your car insurance with a roadside assistance plan.
Additional Costs: Review any service limits or extra costs that may apply beyond your standard roadside assistance insurance benefits.

How to buy Roadside Assistance add-on?

1

Call or visit Zurich Kotak General Insurance’s website.

2

Choose the Roadside Assistance add-on while renewing or purchasing you car insurance policy.

3

Once purchased, you’ll be covered for 24/7 breakdown assistance throughout the policy period.

Cashless garages near you

Buying a car insurance gives access to cashless network garages which provides convenience and hassle-free car repairs covered by Zurich Kotak General Insurance without the need for upfront payment.

How does roadside assistance in car insurance work?

Roadside assistance in car insurance is an add-on that provides immediate support whenever your vehicle breaks down, reducing inconvenience and keeping you safe on the road. With car roadside assistance, help is just a call away, making unexpected situations easier to manage.

  • Automatic Activation: The cover activates in case of mechanical failures, battery issues, flat tyres, fuel shortages, or lockouts.

  • On-Site Support: Trained professionals arrive quickly to provide minor repairs, jump-starts, or tyre replacements.

  • Towing Provision: If on-site repairs are not possible, your vehicle is safely towed to an authorised garage or a preferred location.

  • Emergency Services: Includes fuel delivery, battery jump-starts, and assistance with lockouts.

  • Continuous Coverage: Roadside assistance in car insurance is available 24x7 across India, offering round-the-clock peace of mind.

  • Additional Benefits: Some plans may provide taxi support if your car cannot be repaired promptly.

Zurich Kotak offers car insurance with roadside assistance, ensuring professional help is dispatched swiftly whenever you need it.

What does the Roadside Assistance (RSA) add-on cover?

RSA add-on cover typically includes services such as:

  • Emergency towing

    Incase, your vehicle breaks down and cannot be driven, roadside assistance will arrange for a tow truck to transport your vehicle to a nearby repair shop or your preferred location in emergency.

  • Battery jump-start

    In situation, where your vehicle's battery dies in the middle of road, our roadside assistance will send a technician to jump-start your battery, allowing you to continue your journey.

  • Flat tyre assistance

    If you have a flat tyre, we can send a technician with the help of our roadside assistance to replace it with your spare tire or provide a temporary fix to get you back on the road.

  • Fuel delivery

    Running out of fuel while driving is annoying but not to worry as with our roadside assistance, we will deliver a specific amount of fuel to your location to help you reach the nearest gas station.

  • Lockout assistance

    Our rsa insurance covers if you accidentally lock your keys inside the vehicle or misplaces it by sending a locksmith to help you gain access to your car.

  • On-site repairs

    Depending on the issue, our RSA add-on offers minor on-site repairs to get your vehicle back in working condition.

Features & benefits of The Roadside Assistance Cover

·       24/7 Coverage: Roadside Assistance is available to you all the time, no matter when you face a breakdown.

·       Multiple Services Covered: Includes services like fuel delivery, battery jump-start, flat tyre repair, towing, and more.

·       Quick Response: Roadside Assistance ensures help is sent to your location quickly, reducing your wait time in an emergency.

·       Nationwide Availability: Whether you're on a long road trip or at home, Roadside Assistance covers you across the country.

·       Peace of Mind: No more worrying about breakdowns – Roadside Assistance ensures you're never left stranded on the road.

Who Should Purchase A Roadside Assistance Cover?

Types of Drivers/Owners

Reasons to Purchase Roadside Assistance Cover

Frequent Long-Distance Drivers

Higher risk of breakdown far from home; need reliable emergency support

Owners of Older or High-Mileage Cars

Older vehicles are prone to mechanical issues requiring urgent repair assistance

Urban Drivers with Limited Mechanic Access

Quick access to roadside help reduces wait times in busy or unfamiliar areas

New or Inexperienced Drivers

Safety net for unexpected breakdowns or lockouts, reducing anxiety

Drivers in Remote or Rural Areas

Essential when repair facilities or tow services are not nearby

Owners Concerned About Convenience

Assistance with fuel delivery, battery jump-start, flat tyre, or towing

Those Who Travel During Late Hours or Harsh Weather

24x7 support ensures help anytime and reduces risk in unsafe conditions

FAQs Roadside Assistance add-on Cover

Questions you may have about Zurich Kotak General Insurance

The cost of a roadside assistance cover depends on your car model and policy type. It is an optional add-on to your car insurance , and the premium for this cover is clearly specified at the time of purchase or renewal. Once added, you receive 24x7 support for breakdowns, towing, minor repairs, and emergency fuel, giving you peace of mind without hidden charges. Zurich Kotak provides this add-on at an affordable rate for all eligible policies.

You can select the roadside assistance add-on while purchasing or renewing your car insurance online. The total premium updates immediately, and the coverage becomes active as soon as the payment is completed. Zurich Kotak allows you to activate this cover in just a few clicks during online policy purchase or renewal.

Roadside assistance is a broader add-on covering minor repairs, flat tyre replacement, battery jump- start, lockout help, and fuel delivery, while towing is just one service within it, used only when your vehicle cannot be repaired on the spot.

No, it is not part of the standard car insurance policy. You need to opt for it as an additional cover. Zurich Kotak offers roadside assistance as an optional add-on to complement your car insurance.

The cover includes towing to the nearest authorised garage, usually within a 50 km radius. Towing beyond this limit may involve additional charges, which will be clearly communicated.

Emergency fuel delivery is included, typically up to 5 litres. The cost of fuel itself is borne by the policyholder unless specifically mentioned in the policy.

If the services fall within the covered limits, there are no extra charges. Any costs for spare parts or services beyond the policy's coverage will be the policyholder's responsibility. Zurich Kotak ensures transparency so you know exactly what is included.

Yes, older vehicles are eligible for this cover. However, the terms, service limits, and response times may vary depending on the age and condition of your car.

Yes, roadside assistance is available around the clock across urban and rural areas, ensuring help is never far away during emergencies.

The number of times you can use the service depends on your policy terms. Most policies allow multiple calls per year for supported services.

The best roadside assistance cover comes from insurers offering 24x7 nationwide support, a wide authorised garage network, and quick response times. Zurich Kotak meets these criteria, providing round-the-clock roadside assistance as an add-on across India with fast dispatch for towing, repairs, and emergency fuel.

Yes. Zurich Kotak is a reliable car insurance brand for roadside assistance, offering 24x7 breakdown support, multiple covered services such as towing, jump-starts, and fuel delivery, and a large network of authorised garages for quick repairs and claim approval.