Passenger Carrying Vehicle Insurance

When you have passengers in your vehicle, you are responsible for them. Make sure you’re always prepared with our comprehensive Passenger Carrying Vehicle Insurance Plan.

Key benefits    

Damage Cover: We provide cover if your car is damaged partially or completely due to any natural calamities (such as; fire, explosion, self-ignition/lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide, etc.) or man-made calamities (such as; burglary, theft, riot, strike, malicious act, accidental external means, terrorist activity, damage in transit by road, rail, inland waterway, lift elevator or air, etc.)

Personal Accident Cover: If you happen to get injured while driving, mounting into, dismounting from, or travelling as a co-driver in the insured vehicle, Commercial Vehicle Secure has you covered. This protection is also extended to other passengers travelling in the car, as long as the number of passengers is limited to the carrying capacity of the car, excluding the driver

Third-Party Legal Liability: In order to keep everybody safe, Commercial Vehicle Secure provides cover for any damage to third-party property and third-party bodily injury (including death) caused by an accident involving the insured vehicle

Comprehensive Cover: To provide more complete protection, Commercial Vehicle Secure covers all electrical and non-electrical accessories as well as bi-fuel systems of the vehicle. If you would like to avail of other India motor tariff endorsements, you can do so by paying the required additional premium, if any

No Claim Bonus: Based on your previous claim history, you are eligible for an attractive No Claim Bonus (NCB). If you do not make any claims in the preceding year or years, you are entitled to an NCB on the Own Damage (OD) section of the policy based on the following table:

Do remember, you will be eligible for the NCB only if the insurance policy is renewed within 90 days of the previous policy’s expiry date.

However, in the case of Military or Paramilitary Personnel working in Forward Areas, the period of 90 days may be extended up to 365 days, depending on the circumstances of each individual case with a declaration in writing by the policyholder that the vehicle was not put to use during the interim period.

Features

Cashless Servicing: No matter where your long drives take you, our network of over 350 garages allows you to enjoy hassle-free cashless servicing across the country

NCB Discounts & Entitlements: Don’t worry about switching insurance agencies. You can retain your No Claim Bonus (NCB) benefits (as per your expiring policy) when you choose to shift your policy from another insurer to Zurich Kotak General Insurance

Premium Discounts: Get an additional discount (as per the tariff) on your premium when you opt for Voluntary Deductible in addition to Compulsory Deductible

AAI Members Discount: If you’re an active member of a recognised Automobile Association of India (AAI), you can enjoy an additional discount on your insurance premiums

The Zurich Kotak Edge: When it comes to keeping your money and your life safe and secure, it pays to go with a reputed company. The Group has an illustrious history that spans over 3 decades, and is considered to be one of the most trusted brands in the country. With Commercial Vehicle Secure, your car is in safe hands

Optional Covers

Choose from a range of optional add-ons that are customised to your needs, and provide you with enhanced protection. Ensure maximum protection for your car by selecting the following add-ons that are available at an additional premium:

• Roadside Assistance

• Depreciation Cover

• Consumables Cover

• Engine Protect

• Return to Invoice

Register a Claim/Claim Process

Cashless Claim Process

Step 1: Call us on 1 800 266 4545 (8 a.m. – 8 p.m.) and intimate us about your claim with the details of your policy

Step 2: Once your claim is registered, our customer support executive will provide you with a Claim Reference Number

Step 3: You will be required to submit the relevant documents, which may include your Driving License, RC Copy, and Policy FIR Copy, in accordance with the Policy terms and conditions

Step 4: We will arrange for an inspection to be conducted within 24 hours if a claim is reported on a working day, and on the next working day if the claim is reported on a Sunday or a public holiday

Step 5: On cashless facility confirmation, the vehicle can be repaired at a preferred network garage, and the payment will be made directly to the garage

Step 6: You will only be required to pay the deductible as mentioned in the policy, and the depreciation value, salvage, etc., as informed by the surveyor

Reimbursement Process

Step 1: Call us on 1 800 266 4545 (8 a.m. – 8 p.m.) and intimate us about your claim with the details of your policy

Step 2: Submit all bills along with your policy details to us and we will make the payment within 7 working days of completion of documentation

Waiting Period/Exclusions

Exclusions: At Zurich Kotak General Insurance, we value transparency above everything else. Here's a list of what we don't cover under our Commercial Vehicle Secure Policy, so we can avoid any inconvenience at the claims stage.
Loss/Damage to the vehicle/accessory/accessories arising by the following will not be covered:

• Normal wear and tear and general aging of the vehicle

• Depreciation or any consequential losses

• Vehicle being used otherwise than in accordance with limitations as to use

• Mechanical/electrical breakdown

• Any contractual obligations

• Damage to/by a person driving the vehicle under the influence of drugs or liquor

• Damage to/by a person driving the vehicle without a valid license

• Damages due to nuclear risk or war

• Damages to tyres and tubes unless the vehicle is damaged at the same time, in which case the liability of the company shall be limited to 50% of the cost of replacement

• Damage caused by overloading or strain of the insured vehicle

• Damage to any bridge and/or via duct and/or to any road and/or anything beneath by vibration or by the weight of the insured vehicle and/or load carried by the insured vehicle

Cancellation Grid:In case you would like to cancel your policy within a year, we will retain a portion of the premium as specified below: