Features & benefits of Roadside Assistance (RSA)

Roadside Assistance (RSA) is an essential service for motorists. It provides critical support during unexpected breakdowns or emergencies. Whether it's a flat tyre, battery failure, or running out of fuel, RSA ensures drivers get timely help. This minimizes inconvenience and improves safety.

Comprehensive insurance for a car saves you from a financial crisis during such times.  It covers damages caused to the car, and liability to third parties, along with providing you with a personal accident cover.

This is where car insurance add-on covers come in to secure you from hefty repairs or replacement costs that come as a part of owning a car.  One such add-on feature is roadside assistance for a hassle-free car ride. 

Let’s get to know more about this add-on cover.

What is roadside assistance?

Roadside assistance is a service for motorists when their vehicles break down. It helps with issues like a flat tyre, dead battery, or running out of fuel. If the car can't be fixed on the spot, the service also offers towing to a nearby repair shop, coming directly to the driver’s location, ensuring peace of mind for the driver.

Features and benefits of roadside assistance

Here’s a closer look at the key features of roadside assistance and the benefits that come with having a reliable plan.

Features

●        Towing service: If your vehicle needs to be taken for maintenance and cannot be fixed right away, this auto insurance add-on offers towing services. Whether you’re a few miles from home or in an unfamiliar area you will quickly connect to a trusted towing expert in less time.

●        Battery jump-start: A dead battery is a frequent occurrence, particularly with extreme temperatures. Roadside assistance includes on-location jump-start services so that you won’t be required to flag down strangers or wait for a passerby to come and help.

●        Flat tyre change: Whether due to a nail stuck in a tyre or rapid deflation, a flat tyre could put a damper on your journey. Roadside helpers at our company can swap out a flat for a spare on your behalf, sparing you the effort of taking it outside on the road yourself.

●        Fuel delivery: It is embarrassing and even dangerous to run out of gas when stuck in the wrong location. Roadside assistance can easily provide emergency gas delivery to get you back on the road with enough gas to make it to the next station.

Benefits

●        Safety: Being stranded on the side of the road, particularly at night or even on back roads, is not safe. Roadside assistance reduces time spent stranded by dispatching help quickly.

●        Cost-effective: The price of a single trip or call for help is often expensive. With a roadside assistance plan, though, costs are usually covered or greatly diminished, which is a fiscally intelligent choice for drivers.

●        Convenience: From tyre changes to battery jump-starts, roadside assistance spares you the time and frustration of attempting to repair the issue yourself. It is particularly convenient for those who don’t have the tools, expertise, or physical strength to repair car issues on their own.

●        24/7 availability: Emergencies don’t follow a schedule.  Most roadside assistance plans offer round-the-clock support, ensuring you’re covered day or night, weekday or weekend.

Why you shouldn’t drive without roadside assistance

Here’s why skipping roadside assistance is a risk you shouldn’t take:

●        One breakdown can be expensive: One roadside assistance call might be worth over a year of coverage with roadside assistance. Factor in after-hour service, distance charges, or jump-start delivery on a cold winter morning, and that one occurrence may run thousands of rupees out of your pocket.

●        Delays can be dangerous: In some places, being stranded is not safe, consider being on a road shoulder at night or at extreme temperatures. Roadside assistance providers want to reach you as fast as they possibly can aiming to minimise the time that you are exposed.

●      DIY isn’t always an option: Not everyone is skilled at or capable of changing a tyre, jump-starting a car, or repairing roadside malfunctions safely. Even while being able to do so themselves, doing so on a highway or during harsh climate conditions jeopardizes their safety.

Final thoughts

Roadside Assistance (RSA) is more than just a helpful add-on, it's a vital component of modern car ownership.

While there are several benefits to roadside assistance, its main goal is to protect you from unexpected breakdowns and the stress of being stranded. It also helps avoid the dangers of being stuck on the road. The cost of roadside assistance is low compared to the high price of an emergency service. Investing in it is a smart and cost-effective choice for every driver.

Don’t wait for a breakdown to realize its value, make roadside assistance a part of your car insurance plan and drive with confidence every time you hit the road.

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