Motor Insurance

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Quick and Hassle-Free Claim Process

Quick and hassle-free claim process

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Cashless Garages

5700+

Cashless Garages

Insurance Claim

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Claims

No Claim Bonus

Upto 50%

No Claim Bonus

24/7 Around the Clock Assistance

24/7

Around The Clock Assistance

Note: The above data is till 1st April, 2025

What is Motor Insurance?

Motor insurance helps you deal with the financial impact of unexpected events involving your vehicle, such as accidents, theft, fire, or damage caused by natural or man-made incidents. In India, having third-party motor insurance is mandatory, as it covers legal liabilities arising from injury, death, or property damage caused to others. Beyond this legal requirement, motor insurance can also protect your own vehicle through its own damage cover, helping manage repair or replacement costs.

With Zurich Kotak, a digital-first experience supports motor insurance, access to 5,700+ cashless garages across India, and an INR 15 lakh compulsory personal accident cover for the owner-driver, ensuring practical protection and smoother claim support when it matters most.

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Key features of Zurich Kotak Motor Insurance

Zurich Kotak motor insurance is designed to support you at every stage of your motor insurance policy, from purchase to motor insurance renewal, with features that focus on convenience, savings, and continuity of cover.

Cashless car servicing

Cashless servicing across India

With access to a wide network of 4,600+ cashless garages, Zurich Kotak makes vehicle insurance more convenient by allowing repairs without upfront payments. Whether you are travelling locally or on long drives, cashless servicing helps reduce stress during unexpected breakdowns or accidents.

NCB discounts & entitlements

No Claim Bonus (NCB) benefits

If you switch insurers during vehicle insurance renewal, your existing No Claim Bonus can be retained, subject to policy terms. This ensures that claim-free driving continues to translate into lower vehicle insurance rates over time.

Premium discounts

Premium discounts and savings

Zurich Kotak offers opportunities to reduce premiums through options such as voluntary deductibles, in addition to compulsory deductibles. Members of recognised Automobile Associations of India (AAI) may also be eligible for additional discounts, helping make motor insurance online renewal and buying vehicle insurance online more cost-effective.

Why should you buy motor vehicle insurance?

Motor insurance is your safety net on the roads. Explore more why you need it

Legally mandatory

Legally mandatory

Firstly, a insurance policy is mandated by law. The Motor Vehicles Act of 1988 requires every vehicle to be insured under a valid third-party coverage before you take it for a spin. So, to comply with the legal requirements and avoid penalties, insurance becomes a must.

Coverage against third party liabilities

Coverage against third party liabilities

Third-party liabilities occur if your vehicle physically hurts or kills another individual or causes third-party property damage. These contingencies are covered under the policy. Get coverage up to the legal liability for claims related to bodily injury, death or property damage as per the governed rules and regulations of Motor Vehicle Act. To know more about difference between third-party and comprehensive insurance click here

Coverage against man-made and natural calamities

Coverage against man-made and natural calamities

A comprehensive insurance plan covers both man-made and natural calamities. Enjoy coverage against damages suffered due to earthquakes, lightning, flood, hurricanes, storm, landslide, fire, riots, strike, explosion, etc.

Theft Cover

Theft cover

If your vehicle is stolen, you not only lose an asset, but also incur a considerable financial loss. This loss is covered under a comprehensive policy and you get compensated for the loss suffered.

Car Add-ons Covers

Add-ons Covers

Comprehensive insurance plans allow a range of add-ons that enhance the coverage. You can get 24/7 assistance in the case of emergencies, nullify the effect of depreciation on the claim, get the original invoice value of the vehicle in the case of theft or total loss and more. Choose one or more add-ons and get to enhance the cover and make your policy more inclusive. Know more about comprehensive insurance in India and add-ons here.

Compensation for financial loss

Compensation for financial loss

If your vehicle suffers a damage, you might incur a considerable financial outgo on its repairs. In the case of a theft, the loss is considerable as vehilcles are expensive. Third-party liabilities might also amount to a sizeable financial strain. A comprehensive insurance policy takes care of these contingencies and compensate you for the loss that you might suffer.

Personal Accident Cover

Personal accident cover

If your vehicle is stolen, you not only lose an asset, but also incur a considerable financial loss. This loss is covered under a comprehensive policy and you get compensated for the loss suffered.

Types of Motor insurance policies by Zurich Kotak

Know the diverse range of our Insurance Plans and find the perfect one that suits your driving needs

Comprehensive car insurance

Car insurance:

Car insurance covers the cost of damages sustained by a privately owned car. Our comprehensive motor insurance plan, Car Secure, is specifically designed to offer broad protection for private cars, covering both own damage and third-party liabilities. If you're looking for reliable car insurance plans, this motor insurance ensures complete coverage, providing peace of mind for vehicle owners.

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Two-wheeler insurance

Two Wheeler insurance is applicable for all two-wheelers, such as bikes and scooters. Our comprehensive Long Term Two-Wheeler Policy provides coverage for third party liability and own damage insurance for two-wheelers along with Personal Assistance cover for the driver-owner.

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Passenger carrying vehicle insurance

Passenger carrying vehicle insurance covers commercial vehicles that transport passengers from one place to another. Our motor insurance policy for passenger-carrying vehicles provides coverage for own damage, third party liability insurance, and personal accident cover to all the passengers if the passengers are limited to the carrying capacity.

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Motor Insurance Coverage

Motor insurance helps manage the financial impact of risks linked to everyday vehicle use. Knowing what your policy covers and excludes allows you to make informed choices, especially when buying a policy, renewing coverage, or selecting add-ons.

What is covered under motor insurance?

●      Damage to your vehicle caused by accidents, collisions, overturning, or impact

●      Loss or damage due to natural calamities such as floods, earthquakes, storms, or landslides

●      Damage arising from man-made events, including fire, riots, strikes, vandalism, or malicious acts

●      Theft or total loss of the insured vehicle, subject to policy terms and conditions

●      Third-party liabilities involving injury, death, or property damage, as required by law

●      Personal accident cover for the owner-driver, as applicable under the policy

●      Damage sustained while the vehicle is being transported by road, rail, air, or inland waterways.

What is not covered under motor insurance?

●      Normal wear and tear, ageing of parts, or mechanical and electrical breakdowns

●      Damage occurring while driving under the influence of alcohol or drugs

●      Losses arising when the vehicle is driven without a valid or appropriate driving licence

●      Consequential losses not directly caused by an insured event

●      Use of the vehicle for purposes not stated in the policy terms

●      Damage caused by war, nuclear risks, or radioactive contamination.

●      Damage to tyres, tubes, or batteries unless it occurs as part of an accident

●      Claims beyond the Insured Declared Value or below applicable deductibles.

Motor Insurance Add-On Covers

By selecting your top choices from the available range of optional covers, you have an opportunity to build a motor insurance policy that caters to your personal needs.

Depreciation Cover

Depreciation Cover

Secure the depreciation value of your motor in case of total loss with our depreciation cover. With this cover, you can claim the maximum amount of your vehicle without any deduction for depreciation. Know more about depreciation add on coverage

Consumables Cover

Consumables Cover

With consumables cover, you get compensated for the replacement of consumable items like lubricants, engine oil, brake oil, power steering oil, AC gas, nuts, bolts, grease, etc. This cover saves you from having to pay out of your own pocket for these consumables. Know more about consumables add on coverage.

Engine Protect

Engine Protect

Your vehicle’s engine is in a state of constant wear and tear and, hence, it is subject to damage. With an engine protect cover, you can get compensated for consequential losses caused to the vehicle's engine or/and its parts due to incidents like water ingression, leakage of lubricant oil, etc. Know more about engine protect add on.

Return to Invoice

Return to Invoice

In case of a total loss of your vehicle due to theft or accident, you can get compensated with the insured declared value (IDV) of the car with the help of the Return to Invoice add-on. This add-on cover is not applicable for transfer of ownership cases. Know more about return to invoice add on coverage

Tyre Cover

Tyre Cover

Your vehicle’s tyres are exposed to incessant struggles as they bear the weight of the vehicle while at the same time surviving the bad road conditions. Hence, it is vulnerable to suffering damage. Using tyre protection cover, you can get compensated for the repair, replacement, as well as labour charges incurred. This cover is valid upto 1.5 years only with tyre serial number. Know more about car insurance Tyre cover add on.

Roadside Assistance

24X7 Roadside Assistance

With our 24*7 roadside assistance, you can protect your vehicle from unexpected on-the-road inconveniences. This cover provides you with backup under the following circumstances.

  • Towing due to an accident or breakdown

  • Battery jump start

  • Arrangement/Supply of fuel

  • Emptying of the fuel tank

  • Flat tyre(s)

  • Breakdown support over the phone

  • Taxi benefits

  • Arrangement of keys

  • Message relay

  • Minor repairs.

Know more about car insurance raod assistance add on.

Daily Car Allowance

Daily Allowance

When your vehicle is under repair for more than two days, you can continue with your customary work and chores using the add-on cover of daily allowance. know more about daily car allowance add on.

Loss of Personal Belongings

Loss of Personal Belongings

There are chances that in the case of accidents, it’s not just your vehicle that faces damage but also personal belongings that were inside the vehicle. With this protection cover, you can be compensated for the loss of personal belongings as per the IDV of your policy. know more about car insurance loss of personal belongings add on.

Why choose Zurich Kotak for online Motor Insurance

Choosing the right online motor insurance is about ease, reliability, and support when it matters most.

You and Zurich Kotak General Insurance have the mutual goal of keeping your vehicle safe and sound. Under any unforeseen circumstances, Zurich Kotak Motor Insurance provides all-around protection. With our insurance you can enjoy enhanced protection that pays for first-party and third-party damage. For any critical or non-urgent circumstance, you can rely on our 24-hour assistance. Get the benefit of a maximum of 50% No Bonus Claim. Get access to Zurich Kotak’s cashless garage network across India.

Cashless Garages

Wide cashless garage network

Access 5,700+ authorised cashless garages across India, enabling repairs without upfront payment and smoother claim settlements in the event of accidents or breakdowns.

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Simple online purchase and renewal

Buy motor insurance online or complete motor insurance renewal through a quick, paperless digital process with instant policy issuance.

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Strong claim support

Benefit from a structured claims process with clear communication, timely inspections, and cashless or reimbursement options based on your preference.

Instant Discounts on Insurance Policy

No Claim Bonus continuity

Retain your existing No Claim Bonus (NCB) when switching insurers, helping lower vehicle insurance rates during renewal.

24x7 Customer Care Support for Insurance Policy

24×7 customer assistance

Get round-the-clock support for policy queries, renewals, and claims, ensuring help is available whenever required.

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Premium-saving options

Reduce premiums through voluntary deductibles and eligible discounts, helping balance coverage needs with affordability.

How to buy vehicle insurance online

Buying vehicle insurance online is a quick and straightforward process that helps you get covered without paperwork or branch visits.

Visit Zurich Kotak General Insurance website

Visit the Zurich Kotak General Insurance website, choose Motor Insurance, and click Get a Car Insurance Quote.

Fill Car Details

Enter vehicle details such as registration number, make, and model.

Check the Details of Your Existing Insurance Policy

Provide your personal details, review coverage options, and select any required add-ons.

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Make the payment online to receive your motor insurance policy instantly via email.

Cut the wait time

We process your claim @ Jet-speed
Intimate Claim

Intimate Claim

Quick Verification

Quick Verification

Instant Settlement

Instant Settlement

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Reviews & Ratings

Look what they have to say

We are very happy if you are satisfied with our service and products. Let's read pure reviews from customers who bought our products.

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Car Insurance

It was easy to for me to process claim and surveyor provided sign off once all documents from my end is sent and he followed showroom on time to complete process.

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Car Insurance

The claim was processed fast and the information provided with accurate and up to the point. At every step we were informed of what action will be done next

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Car Insurance

This has been most smoothest experience of any insurance claim i have ever had no harassment no nothing straight to rectification i never double check is it approved or not it went extremely smoothly i am so greatful to choose Zurich Kotak General Insurance and Deepak Negi is such humble helped me through every process never in 1000 years any other insurance provider can match this experience i have had Thank You so much

Factors that affect your motor insurance premium

The premium of a motor insurance policy is determined by several factors linked to your vehicle’s risk profile and coverage choices.

Insured Declared Value (IDV) Cover

Insured Declared Value (IDV)

IDV reflects the current market value of your vehicle. A higher IDV increases the premium, while a lower IDV reduces it but may limit claim payouts.

Make, Model and Variant

Vehicle age and model

Newer or high-value vehicles generally attract higher premiums due to increased repair and replacement costs.

Registration Date and Location

Location of registration

Vehicles registered in urban or high-traffic areas may have higher premiums because of greater exposure to accidents and theft.

How to renew your motor insurance online

Online motor insurance renewal helps you continue coverage without any break while retaining policy benefits.

Click on Zurich Kotak Car Insurance Renewal for Older Car

Visit the Zurich Kotak General Insurance website, go to the Renewal section, and enter your existing policy number along with your registered mobile number.

Log in Zurich Kotak General Insurance

Verify your details using the OTP sent to your mobile.

Fill in Your Details

Review your current coverage, IDV, and No Claim Bonus, then make any necessary changes.

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Proceed with the payment, after which your renewed policy will be issued digitally.

How to file a motor insurance claim at Zurich Kotak

Filing a claim has never been this easy – we made sure of it

How to file a car insurance claim at Zurich Kotak
Call us on 1800 266 4545

Call us on 1800 266 4545 (8 a.m. – 8 p.m.) and intimate us about your claim with the details of your policy.

Claim Reference Number

Once your claim is registered, our customer support executive will provide you with a Claim Reference Number.

Submit the Relevant Documents

You will be required to submit the relevant documents, which may include your Driving License, RC Copy, and Policy FIR Copy, in accordance with the Policy terms and conditions.

Inspection

An arrangement will be made by us for an inspection, it will be conducted within 24 hours if a claim is reported on a working day, or the next working day if the claim is reported on a Sunday or a public holiday.

Cashless Facility Confirmation

On cashless facility confirmation, the vehicle can be repaired at a preferred network garage, on payment made directly to the garage.

Required Payment for the Deductible

You will only be required to pay the deductible as mentioned in the policy, and the depreciation value, salvage, etc., as informed by the surveyor.

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Call us on 1800 266 4545

Call us on 1800 266 4545 (8 a.m. – 8 p.m.) and intimate us about your claim with the details of your policy.

Claim Reference Number

Once your claim is registered, our customer support executive will provide you with a Claim Reference Number.

Submit the Relevant Documents

You will be required to submit the relevant documents, which may include your Driving License, RC Copy, and Policy FIR Copy, in accordance with the Policy terms and conditions.

Inspection

An arrangement will be made by us for an inspection, it will be conducted within 24 hours if a claim is reported on a working day, or the next working day if the claim is reported on a Sunday or a public holiday.

Vehicle Repaired by the Insurer

The vehicle can then be repaired by the insurer followed by the payment for the same by the insurer.

Submit All Bills

Submit all bills, payment receipt along with your policy details to us, and we will make the payment within 7 working days of completion of the documentation

How to download your policy copy

Here is your step-by-step guide to access your policy copy

Losing your vehicle insurance policy may lead you to pay heavy fines, although you have one. But now, you can immediately download your motor insurance policy copy from our website.

Policy Number

Enter your policy number

Enter Phone Number

Enter your registered mobile number Or your registered email Id

Get OTP

Click on Get OTP

Download Insurance Policy Copy

Type the OTP and click on download insurance policy document

Cashless network garages of Zurich Kotak

Our network cashless garages make roadside assistance simple

Zurich Kotak General Insurance offers access to a vast network of 5,700+ authorised cashless garages across India, making vehicle repairs simpler and more manageable during claims. When you choose a cashless network garage, approved repair costs are settled directly between Zurich Kotak and the garage, reducing the need for upfront payments.

This facility helps minimize delays, paperwork, and out-of-pocket expenses, especially during accidents or unexpected breakdowns. You can locate nearby cashless garages for cars, bikes, and commercial vehicles using Zurich Kotak’s online network locator, ensuring timely support whether repairs are planned or required urgently. The extensive cashless garage network is designed to make the claims and repair experience smoother and more predictable for motor insurance policyholders.

Motor Insurance glossary

There's always more to know about Motor Insurance

Insured Declared Value (IDV) Cover

Insured declared value (IDV)

The Insured Declared Value (IDV) is the insurer's maximum coverage for a vehicle during a policy period. It is calculated using the vehicle's selling price and depreciation, and serves as compensation in case of total loss.

No Claim Bonus (NCB) Cover

No claim bonus (NCB)

The No Claim Bonus is the discount on the own damage portion on the premium offered to the policyholder from the insurance company for responsible driving and not filing damage claims during the preceding policy year.

Zero Depreciation Cover

Zero depreciation

Zero Depreciation Cover is an add-on wherein the entire claim amount is settled by the insurance company without factoring in depreciation value of the insured vehicle. This cover is applicable to vehicles that are less than 5 years old.

Head over to our learning centre

Frequently Asked Questions Motor Insurance

IDV (Insured Declared Value) in Motor Insurance is the maximum amount that the insurer agrees to pay the owner on complete loss of the vehicle due to theft or damage beyond repair.


To initiate the process of Motor insurance claim, you will need the following documents:

  • Registration Certificate of the Vehicle

  • Driving License

  • A valid identity proof

  • Copy of FIR

  • A filled-in claim intimation form

Only the registered owner who holds a valid driving license is entitled to the personal accident cover of the Motor insurance policy. The Personal accident cover is not applicable for vehicles owned by corporate, companies, or any partnership firm. For someone who owns more than one vehicle, the Personal accident insurance cover is valid for only one motor insurance policy.

There are two types of changes that can be done in a motor insurance policy:

  • Non-monetary changes: This includes correcting the vehicle owner's name, address, or contact details. These changes do not require the policyholder to pay any extra premium.

  • Monetary changes: These changes may increase the premium amount, such as addition made in the CNG kit, installing any widgets, etc.

The motor insurance policy is valid for a period of 1 year from the date of purchase or the date of renewal. The policy renewal needs to be done before the policy period ends to ensure coverage of the vehicle at all times and not undergo the process of inspection again. Moreover, to retain the NCB (No Claim Bonus), one must renew the motor insurance before the policy period ends.


  • The primary reason to have a Motor insurance policy is to get adequate coverage. So, try buying a comprehensive insurance policy that provides both own damage insurance and third-party liability insurance.

  • Look for Cashless Garage Network to avoid paying from pocket.

  • Choose deductibles you are comfortable paying, as you would have to bear this amount at the time of the Motor Insurance claim.

  • Choose a motor insurance policy online with an online renewal policy and online claim settlement process.

Higher Motor insurance coverage means a higher premium. To adjust the coverage and the premium amount, take the following steps:

  • Avoid buying all the add-ons except the ones that you need the most

  • Avoid raising small claims as this will affect your No Claim Bonus. No claim bonus helps in reducing the premium amount.

  • Install anti-theft devices in your vehicle

  • Raise your deductibles to pay a lesser premium

  • If you buy a new car, transfer your NCB to the new car

Applying for Motor insurance online helps you with the following factors:

  • Reduces your paperwork to a minimum

  • You can check the credibility of the insurer and buy a genuine motor insurance

  • The process of applying for Motor insurance online is convenient and quick

You can save money on your comprehensive motor insurance by reducing the premium amount. Here are a few tips to reduce the motor insurance premium

  • Try avoiding small claims

  • Add the add-ons according to your needs

  • Install anti-theft devices in your vehicle

  • Choose a higher voluntary deductible

  • Do not opt for too many modifications in your vehicle

Yes, motor insurance is mandatory in India under the Motor Vehicles Act. Every vehicle must have at least third-party motor insurance, which covers legal and financial liabilities arising from injury, death, or property damage caused to others. Driving without valid motor insurance can result in fines, penalties, or legal action. Own-damage cover is optional but recommended to protect your vehicle.

Motor insurance cannot be directly transferred from one vehicle to another. When you purchase a new car, you need a new motor insurance policy for that vehicle. However, if you have accumulated a No Claim Bonus (NCB) on your previous policy, it can be transferred to the new car, subject to eligibility and timelines.

Motor insurance premiums are calculated based on several factors, including the vehicle’s age, model, engine capacity, and Insured Declared Value (IDV). Registration location, claim history, selected add-ons, and voluntary deductibles also influence the premium. For third-party insurance, rates are set by IRDAI, while own-damage premiums vary based on risk assessment.

Buying vehicle insurance online usually takes only a few minutes. After entering basic vehicle and personal details, you can review coverage options, select add-ons, and complete payment digitally. Once payment is successful, the policy is issued instantly and emailed, making online motor insurance a quick, paperless process.

To purchase motor insurance, you must own a registered vehicle and provide valid details such as the registration number, vehicle specifications, and personal identification. For own damage insurance, an active third-party policy is mandatory. A valid driving licence is also required at the time of claim, as per policy terms and conditions.

Yes, you can switch to a different insurer at the time of motor insurance renewal. You may also change your insurance plan, such as moving from third-party to comprehensive cover or opting for standalone own damage insurance. Your accumulated No Claim Bonus can be transferred, provided the renewal is done within the allowed grace period.

Cashless vehicle insurance lets you get your vehicle repaired at an authorised network garage without paying the repair costs upfront. Once the claim is approved, the insurer settles the eligible repair amount directly with the garage. You only pay deductibles or non-covered expenses, making the claim process more convenient and less financially stressful.

A No Claim Bonus or NCB is the reward given by the insurance companies on the insurance premium at the time of motor insurance policy renewal for not raising any claim during the policy tenure. The No Claim Bonus percentage for every year is given as below:

Age of Policy

Age of Policy

No Claim Bonus Percentage

After 1st year

20%

After 2nd year

25%

After 3rd year

35%

After 4th year

45%

After 5th year

50%

While making a motor insurance claim, you will just have to pay the deductibles that you have opted for during the purchase or renewal of the motor insurance policy.


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Zurich Kotak General Insurance

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