What to do when your car breaks down a step-by-step guide?

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Created on:

23 Nov 2023

Last Updated on:

29 Apr 2025

What to Do When Your Car Breaks Down: A Step-by-Step Guide

A broken-down car in the middle of the road isn’t an unfamiliar sight. However, knowing what to do in such situations can be the difference between a solution and a stressful situation. Securing your car with Zurich Kotak Car Insurance can save the day for you when you need car breakdown assistance, albeit 24/7 roadside assistance. Apart from the roadside assistance, here is all that you can do.

  1. Pullover

There can be a number of reasons for a vehicle to break down. If there is an engine failure you have lost drive, or the battery dies, it is always a good idea to park your car safely on the side of the road. This will ensure you are safe and can get out of the car along with the passengers while waiting for help.

  1. Roadside assistance

One of the first vehicle breakdown solutions is to call the car manufacturer. Most new cars come with complimentary roadside assistance. You can try with the toll-free number of the car manufacturer. If your car is not under any warranty, you can reach out to your four-wheeler insurance provider. And they will send you assistance.

  1. Signal other vehicles

If you are unable to get through to any of the roadside assistance numbers, you can try asking for help from other vehicles on the road. It is sensible to even alert other vehicles by either putting the reflectors at a safe distance from your car or by turning on the hazard lights.

  1. Do not leave

During a car breakdown, make sure that you do not leave your car unattended while trying to get help. If any help is on the way, it is best to remain by your car while it arrives.

  1. Self-repair

Popping up the hood is something that a lot of car owners do instinctively. If you aren’t sure of the problem or remedy, it is highly recommended not to perform any sort of self-repair. Such repairs are best left to professionals.

  1. Medical aid

A breakdown is possible even due to accidents. In such cases, you need to assess the situation and seek medical attention if anyone is hurt. It is of paramount importance to provide medical assistance before looking for car breakdown assistance.

Eventually, when help arrives, you can let the professionals take care of the situation and follow whatever they suggest. If it is a simple repair, they will complete it on the spot, and you can drive away. However, if the car has some major damage, they will assist you in taking the car to the nearest garage. In either case, it is important to stay calm and explore the above options. Panicking in such a situation will only make you feel limited with all the options that are available.

Conclusion

Above are some simple steps that can come in handy if your car breaks down in the middle of somewhere and you need car breakdown assistance. It is in such times that a good four-wheeler insurance can make a difference and help you overcome the situation.

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Team Zurich Kotak GIC

The content of this blog has been created and carefully reviewed by the esteemed team at Zurich Kotak General Insurance, with the sole purpose of providing valuable guidance and sharing insights on the importance of general insurance. Our objective is to assist users in making informed decisions when purchasing or renewing insurance policies for their cars, bikes, and health. Our expertly curated information aims to empower our readers with the knowledge they need to protect their valuable assets and financial interests.

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