Zurich Kotak Customer Insights

Dear Team ( Mr. Siddharth & Mr. Prem ) I would like to express my sincere appreciation for the smooth and hassle-free claim process provided by Zurich Kotak General Insurance.The entire experience, from claim registration to settlement, was handled professionally and efficiently. Your both was supportive, responsive, and guided me properly at every step. The timely updates and quick processing made the experience very convenient and stress-free.I especially appreciate the cooperation and customer-centric approach shown by you both. Such service builds trust and confidence in your organization.Thank you once again for the excellent support and seamless claim handling experience.

The whole experience was very smooth for me... Policy Bazaar-certified garage its everything. The only effort after accident I made was dropping car in Brejeswari garage they did everything else. And I got my car completely fixed and got it in time

I would like to appreciate the prompt service regarding my recent claim. The process was smooth and handled professionally. Excellent support provided by the team. Thank you for resolving the issue quickly

In the beginning of my illness the process of Zurich Kotak general insurance was too lengthy but once they deep dived into my case, they started releasing my claims timely and it has helped me carry out my treatment.Thanks a lot

i am very dissatisfied with the workshop they have promised something else and not delivered it , i am jolting down the points.1. Boot light is not working (Till date)2. they have promised to rub the paint so that bonnet will match with the body paint (but they have not done it, after telling them they are running here and there.3. time taken promised with in one week repair took almost double time.4. small things like indicator cover they havent change for which i have told them i will pay money if required.5. the replaced part itself having dent.

Dear Team Kotak Zurich General Insurance,I would like to sincerely thank you for the prompt and smooth settlement of my mediclaim. The entire process, from submission to approval, was handled efficiently and with clear communication, which made the experience stress-free.I truly appreciate the support extended by your team in processing the claim without unnecessary delays. It reflects your commitment to customer service and reliability.I want to mention few names who supported me a lot during this process. Mr. Pradeep Yadav, Branch Manager of Charkop (now posted in Nalasopara Branch), Mr. Sunil Chaurasiya, Branch Manager of Orlem Branch, Mr. Chandresh Shah from KGI, & Mr. Vikash Gupta of KGI.Thank you once again for your assistance.Thanks & Regards,Sourabh Pandey+91 9833693367

Service and work done properly but it took 4-5 days to finish the job & deliver the car. It was very difficult without car. Privet car garages replace the glass in 2 hrs. Please try to reduce the process.

Good service experienced overall. Easy process for claim submission. Special mention for Mr. Prashanth Rangapur, insurance surveyor for attending our vehicle in no time after claim registration and providing super fast approval for the repair work to the workshop.Thank you and keep up the good work.!