Zurich Kotak Customer Insights

FPHL team was responsive to every mail sent for clarification. The website need to be improved, as I could not upload the claim documents thru the site. One ticket was raised, but this was not resolved. Otherwise, the claim was processed without any delay and team kept me posted thru email on the progress.

Easy submission of claim Live tracking Email and SMS update Polite customer care Claim proceed without any follow up Overall take 5 days for processed my claim which is very good

Overall dealings with Insurance surveyor was excellent

Very Satisfied with the support and help I received.The whole process was handled professionally and I received the car in perfect condition. Thank you for the great experience

Very good service provide by Zurich kotak surveyor and workshops

Very good service and survey timely updated and nice response.Way of claim process explanation very very good and polite

Bhaskar was great and handled my case very well. It was my first time experience and it was so smooth.

Super service best staff and good guidance