Zurich Kotak Customer Insights

Overall great experience just one part of claim was not processed which will make overall experience little lesser than outstanding. Anyways thank you so much for your service. Thanks from happy customer

1) Very responsible and professional throughout claim process. 2) Easy to approach and clarify any insurance-related queries. 3) Responded promptly to calls and messages. 4) Kept me updated on claim status at every stage. 5) Polite courteous and customer-friendly attitude. 6) Helped make claim process smooth and hassle-free. 7) Overall excellent service and customer support.

I am extremely satisfied with Zurich Kotak insurance company because of registering claimclaim processing and speed of payment processing. Also i will recommend to my family member and friends. Once again thank you so much

The Surveyor was experienced and he ran me through entire detail of claim process with utmost patience and dedication. I would highly recommend Zurich Kotak only because of such Employees working with organization. Specially Mr Omkar that man is gentleman.

529 4:26 PM Suchit H Kotak: I will ask you another question 529 4:26 PM Suchit H Kotak: Phir 10 do 529 4:26 PM Suchit H Kotak: it comes 4-5 times 529 4:26 PM Suchit H Kotak: Please do it 529 4:33 PM Suchit H Kotak: Quick response fast service and easy

Kunal Chipte was extremely helpful throughout the car insurance claim process at Kotak Zurich. He provided clear guidance at every step and ensured the process was smooth and hassle-free. His prompt support and proactive approach made the overall experience very convenient and satisfactory.

I rated my experience 10 out of 10 because overall process was smooth and hassle-free. The team was supportive communication was clear and overall service experience was satisfactory. Thank you for prompt assistance and excellent customer support.

I have given 1 to overall service experience with workshop, because I am not happy with the service which aeromark (Landmark group) has provided. Because it’s been a moth I have not received my car till today (29/5/2026) as there were multiple damage on the car which were caused at the workshop by there workers while servicing my car, they had broke the glass of moon roof also. I have given 1 rating only only because of the Devendrabhai (workshop manager) who showed his cooperation and accepted the mistakes which were made by there team, otherwise I would have given 0 to them